Our team on the ground undertake detailed and regular inspections on your property, so you can rest easy knowing that it's well taken care of.
Attention to detail
Local teams in each city
Every inspection conducted with care and attention to detail by a local, experienced team
We employ local, dedicated teams in each city (called our Home Experts), who are specially trained & conduct all our inspections.
Ingoing & Outgoing inspections
We understand what an important time this is for your property, thanks to our detailed reporting and internal systems, we can ensure your property is left in the same condition it came in.
The legislation on the frequency of property inspections differs from state to state. However, it’s common practice for a property manager to conduct an annual inspection on behalf of the landlord. We are happy to accommodate more depending if an owner wishes.
Any issues with your property? Our maintenance team are here to help.
Our transparent approach to maintenance
A network of tradies and cost estimates means you can always trust that you are choosing the best service at the best price.
Choose how you want to fix it
Fix it yourself, select your own tradie, or choose from our approved network of tradies, the choice is yours.
Real-time updates on your app
Check on the status of your maintenance job via your owner app. We will also send you push-notifications when something needs your attention.
Meet the team powering your inspections
Natalie leads the operations team at :Different and brings her experience from companies such as Uber and Bain and Company to constantly improve internal processes that drive better experiences for owners and tenants.
Common questions owners ask about property inspections
We have an experienced team of home experts who will conduct both the routine, ingoing and outgoing inspections on your property. All our home experts hold the relevant real estate certifications for their state.
We conduct routines up to 2 times a year, (we will do more, but only when there is a need too). We take at least 3 photos for each room and close up photos of any potential issues, as well as a full checklist to highlight any problems. This report will be uploaded to the owner app/portal for you to access at any time.
An ingoing report will be completed before your tenants move in and is essential in ensuring your property is returned to you in the same condition that it was leased out in, subject to wear and tear.
After your tenants move out, we will conduct an outgoing inspection and compare the condition of the property to the ingoing report. If there are any problems with the outgoing inspection, we will communicate it with you and rectify any issues in releasing the bond including commencing resolution procedures and escalating matters to Tribunal.
Inspections are all included in the flat $30/week (plus GST) management fee.