Making property management a delightful experience
The traditional property management industry has meant the experience of owning an investment property, or renting a home, is less than desirable.
Our aim is simple: to remove the common pain points that property owners and renters face, which can only be done through a combination of great people who deeply care, and smart property management technology that streamlines processes to provide owners and tenants with full visibility of all the stuff that matters. With significant investments in technology, we build all our property management software in-house, which gives us the flexibility to deliver innovative solutions to real world problems.
We’re starting out our mission to be the assistant for the home by rebuilding the broken property management industry from the ground up. In 2017, we launched by offering property management in Sydney. We quickly expanded our footprint to provide property management in Melbourne, Newcastle, Central Coast, and Geelong. In late 2019, we expanded into the Queensland market, by launching :Different property management in Brisbane, property management in sunshine coast and our Gold Coast property management services. We hold a real estate license in each state that we operate in, and our experienced property managers are all individually accredited.
Property management services we offer
Our core property management services include everything you’d expect, starting with simple and hassle free property maintenance and property inspection that puts you in the driving seat by arming you with all the details you need to make a decision quickly. Tenants also benefit from greater transparency and don’t need to wait weeks for a leaky tap or broken stove to be fixed.
If you need new tenants for your investment property, our leasing team will manage your entire leasing campaign to market your property in the best possible light.
As a :Different tenant, you will get access to our tenant app, which makes the process of managing your lease and making your rental payments a breeze. Our primary goal is to provide customer convenience and satisfaction via our tenant app.
Delivering savings and peace of mind to property investors
We challenge the status quo when it comes to property management fees, which are flat and fair at $30/week (plus GST). This gives you more control over your rental property, and does away with the hidden fees and charges that allow :Different owners to save an average of $1,200 per in fees.
Our savings don’t stop there. We also provide a landlord protection plan that includes landlord insurance, valued at approx $350, for free in the first year of management. In future years, :Different subsidies your insurance, so that it’s significantly cheaper than comparable landlord insurance on the market.
Our team is made up of a unique blend of experienced property managers, real estate agents and tech industry professionals. This ‘magic’ combination is what helps us stand behind our promise of delivering a fair and transparent service to our owners and tenants, as the right person (or machine) is dealing with the right issue.
All-in-all, :Different is about taking care of homes and the people who live in them. :Different gives you more control over your rental property, without high fees or hassle. That’s the reason 9/10 :Different customers recommend switching to our services and :Different property management reviews are rated 4.5/5 by customers.