The term VCAT stands for the Victorian Civil and Administrative Tribunal. It is an independent tribunal in the state of Victoria that deals with a variety of matters, including those related to property and tenancy disputes. 

VCAT has the power to make decisions and orders that are legally binding. Its role is to provide a quick, informal, and low-cost dispute resolution service for various disputes.

For landlords and tenants, VCAT provides services for the following:

• Resolution of disputes between landlords and tenants over rent, bonds, and other tenancy issues
• Determining compensation for a tenant who has suffered loss due to a breach of the tenancy agreement by a landlord
• Settling disputes over repairs and maintenance
• Addressing disputes over the use of common areas in multi-unit buildings.

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