We're diving into five important property manager skills you need to look for when making your next hire. We’ll also explore why investing in upskilling your current team is essential in maximising their potential and ultimately boosting your agency's revenue.

If you’re not sure where to start when it comes to getting customer experience in real estate right, we’re here to help. We’re running you through why customer service should be your priority, the state of customer service in the industry, the warning signs to look out for, and our insider tips on how to elevate your customer experience.

Experiencing burnout can feel like being stuck in a never-ending marathon without any rest stops, and no options but to keep running - it’s exhausting and can have serious impacts on your mental and physical wellbeing.

Property management agencies are seeing more employees experience mental health struggles, decreased productivity and ever-increasing turnover rates. While a variety of factors are at play here, employee burnout is a clear underlying issue. Faced with high levels of stress, demanding workloads, and inadequate support systems, 53% of Australian property managers experience mental health struggles, and those who manage over 200 properties are more likely at risk of burnout.