People Management

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real estate agency principal hiring a property manager
People Management5 Skills To Look Out For When Hiring A Property Manager
We're diving into five important property manager skills you need to look for when making your next hire. We’ll also explore why investing in upskilling your current team is essential in maximising their potential and ultimately boosting your agency's revenue.
a happy real estate agent with clients who have had a good customer experience
People ManagementGetting Customer Experience in Real Estate Right
If you’re not sure where to start when it comes to getting customer experience in real estate right, we’re here to help. We’re running you through why customer service should be your priority, the state of customer service in the industry, the warning signs to look out for, and our insider tips on how to elevate your customer experience.
a manager discussing employee burnout with their team member
People ManagementUnderstanding Employee Burnout: Symptoms, Causes and Solutions
Experiencing burnout can feel like being stuck in a never-ending marathon without any rest stops, and no options but to keep running - it’s exhausting and can have serious impacts on your mental and physical wellbeing.
a property manager experiencing burnout at work
People Management7 Reasons for Property Manager Burnout (And What Agencies Can Do About It)
Property management agencies are seeing more employees experience mental health struggles, decreased productivity and ever-increasing turnover rates. While a variety of factors are at play here, employee burnout is a clear underlying issue. Faced with high levels of stress, demanding workloads, and inadequate support systems, 53% of Australian property managers experience mental health struggles, and those who manage over 200 properties are more likely at risk of burnout.
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