Maybe you’ve just started thinking about hiring a property manager for your expanding portfolio - or, you might already have a property manager and simply want to know if what you’re paying is reasonable. We know it can sometimes be a task to get transparency on fees and the best services available among the hundreds of options — and we're here to help!

In this article, we’ll explore property management fees and clue you into where your money is going. By the time you reach the end,  you’ll have some newfound knowledge of property management fees and services that will help you make better informed decisions.

Property managers (with the odd, rare exception) charge for their services as a commission of your weekly rent, plus GST.

If you’re unfamiliar with the business, or if it’s your first time, it can be hard to get a sense of how much you can expect to pay or what the average cost of property management is. Various factors may influence the amount you’re charged, and it can be tricky to know how to weigh these costs.

The location of your property is one of these factors. While property management fees in Sydney might average between 5 and 7.5% fee, Melbourne property managers average can be slightly higher, and you’ll find fees in Perth often easily hit the 8-10% range. Fees can even vary within a state and it wouldn't be unusual to find lower management fees in popular metropolitan areas than in regional areas. 

Another factor to consider is property management fees are negotiable. Owners with more properties under management can often negotiate a lower fee. Property owners with a single investment can also benefit from this by negotiating 'additional costs' in the base rate that might not make financial sense for you down the line.

These reasons alone make it really difficult to find accurate, up-to-date information on the price of property management fees so you can know exactly how much you 'should' be paying.

So, what exactly should you expect your property management fee to pay for?

Again, this can differ widely, but your typical fee, paid as a percentage of the rent will typically cover just the basic, ongoing property management services. A separate fee will be added for other services.

It’s important that you carefully review your property management contract prior to signing. Understand the structure of the property management fee and ensure that there are no hidden extras that will cost you more down the road.

The services listed below are typically included in your ongoing property management fee or base rate: 

• Collecting rent and following up on arrears 
• Organising and managing the payment of bills, council rates, strata levies, and other ongoing costs
• Organising maintenance and repairs for the property
• Keeping you updated on legislation and laws that might affect you 
  

The following services can also be included as additional benefits that may be optional and cost extra.
Here's what you should look out for:

• Leasing fee - Usually 1-2 week's rent. This includes receiving and assessing applications, negotiating lease terms and finalising the contract.
  
• Advertising/marketing fees - This will vary from agency to agency. As part of this fee, your property manager should arrange professional photos of the property, write the advertisement listings, and advertise the property to prospective tenants.
  
• Inspection fees - Some property managers will charge you an extra fee for regular property inspections. This means that they will periodically check that your home is well-kept by the tenant and identify any potential maintenance issues.
  
• Tribunal preparation fee - If evicting a tenant gets messy and you need to go to the Tribunal, many property managers will charge extra to prepare the documents you need for your case. The cost of this ranges widely from agency to agency.
  
• Annual statement fee - This is the administrative fee for preparing statements for the end of the financial year.
  
• Lease renewal fee - Usually 1 week's rent. This involves preparing lease contract renewals and advice on rent pricing.
  
• Admin fee - This covers miscellaneous administrative fees such as postage, photocopying documents, preparing reports, spare key creation, storage, etc.

These are the typical duties you should expect a good property manager to do, and it's pretty much the reason why you need to hire a property manager in the first place. 

The best way to figure out how to calculate your property management fees is to use a practical example.

Let's assume you own a 1 bedroom apartment in Sydney CBD and are renting it out at $550 per week.
Below is what you would be expected to pay, per year, when employing the services of a traditional property manager:

So, how much should you be paying for property management fees? At the end of the day, every property and property owner is different and has different needs. While the world of rental property management fees can be difficult to navigate, we highly recommend taking the extra time to review your property management contract and ensure you know exactly what you are paying for before signing on with a new property manager. 

Disclaimer: The information provided on this blog is for general informational purposes only. All information is provided in good faith; however, we do not account for specific situations, facts or circumstances. As such, we make no representation or warranty of any kind whatsoever, express or implied, regarding the accuracy, adequacy, validity, reliability, availability or completeness of any information presented.

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