Let’s face it, leasing property and finding (and keeping!) good quality tenants can be a lot of work. From juggling the countless forms and correspondence to managing payments and maintenance requests, there’s a lot to remember and it’s easy to get overwhelmed.
Lucky for you (and us!), we live in the golden age of technology – here at :Different, our tech experts have developed some stellar property leasing software and leasing management solutions that support our dedicated property managers in their quest to help you find and keep great tenants!
Let’s take a look at some of the benefits you’ll be reaping.
Everything concerning your tenants is in one place
Every property investor knows it: there’s a lot of paperwork associated with leasing a property, and it’s really easy to lose track of things. That’s why we’ve built the Owner App to help owners like you stay organised with your documents and keep things under control.
These documents include:
- Lease agreements
- Condition reports
- Your payments overview
- Your landlord insurance
By having these files only a click away, any confusion between you, us, and your tenants is easily avoided.
As well as ensuring you stay on top of your paperwork, your tenants can also manage theirs through our (recently updated!) Tenant App.
Your tenants are able to access:
- Rent reminders
- Payment history
- Maintenance requests
By having everything managed in the same place, your tenants will be kept much happier, and we all know that...
Happier tenants will stay longer
When conducting research for our most recent app update, our product designers found that tenants have 2 main concerns: getting their rent paid on time, and having their maintenance issues resolved.
That’s why we've built our new Tenant App to allow tenants to not only lodge their maintenance requests easily, but also manage their rent payments in a way that works for them.
What exactly does this look like in practice? You can read up on how the Tenant App makes life easier for :Different tenants, and what the maintenance process looks like for them.
By tackling these key issues and making life a whole lot easier for your tenants, they are much more likely to want to re-sign the lease and stay in your property longer. This decreases your vacancy rates and saves you from having to go through the process and costs of advertising your property every year.
If something happens, we’ll know the context when you reach out
Communication is key when it comes to great property management.
Our property management software makes communication between you and our team smoother and guarantees that we’re always on the same page.
Say you have a query about a payment that hasn’t gone through - rather than having to send screenshots of transactions or scour through your records, we can instantly access the app and see the payment you’re referring to.
This saves you time and allows us to fix any problems as soon as they arise.
Never forget the human aspect
All this talk of technology and apps can be a little intimidating - whatever happened to good old-fashioned face to face conversations, right? Don’t worry, they haven’t gone anywhere.
Behind our property software and leasing management solutions, the :Different team is made up of passionate real estate agents always ready to answer any questions you or your tenants might have. We are the ones managing the tech and responding to issues, maintaining a balance between the technological and human aspects of property management.
Needless to say, technology has removed a lot of stress from our lives and this includes those in the real estate industry.
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