:Different Updates

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notifying landlords of updates on routine inspections using the different owner app
:Different UpdatesProduct update: Routine inspections in your Different Owner app
Keeping up with routine inspections can eat into a lot of time (and also be pretty tedious) - that’s why we’ve been working hard on some new updates to your Different Owner app to help out.
:Different UpdatesNew owner's guide to compliance
Compliance should be high on every investment property owner's priority list, but it often gets pushed down the line because there's too much info to wrap your head around. Now, with the compliance feature in your Owner App, you can kick back and relax - everything you need to know about your property compliance is visible in a single space!
:Different UpdatesProperty Compliance 101: Your ultimate guide to protecting yourself from risk
For owners using the Different Owner app: If compliance has ever had you feeling frazzled, things are about to become crystal-clear with our new feature. Here’s everything you need to know in 5 minutes.
:Different UpdatesProduct Update: Bill Redirects In Your Different Owner app
Missed bills, late payments, and unnecessary extra fees are now a thing of the past. With the new bill redirects feature in the Different Owner app, you can now easily select (and keep track of) how you want your council, strata and water bills to be managed, with the confidence that they are being paid on time, every time.
Stay up-to-date with in app notifications on your Owner app
:Different UpdatesProduct Update: Leasing Updates In Your Owner App
Leasing with :Different has never been easier. Now you can stay informed & in control with the right information, so you'll feel at ease, always knowing what's going on with your leasing campaign.
A woman sitting on her deck
:Different UpdatesOne Step Further In Our Mission
We are making great strides as an organisation, and with our latest partnership with Commonwealth Bank's x15ventures and Antler, we take another step towards our purpose of taking care of your homes and the people who live in them
Our property partner meeting with an owner
:Different UpdatesIntroducing A :Different Kind Of Property Management With Our New Service Model
As much as technology helps both your (and our) lives easier, it’s still about the people, here's how our new service models marries the two and creates a perfect blend of service, helping you take better care of your rental home
Our new service offering helping our partners strengthen their position in the marketplace
:Different UpdatesWhat Our New Service Model Means For Our Partners And Us
Our new service offering allows us to create an elevated customer experience for both owners and tenants, but what does this mean for our partners and how does this change benefit them?
A modern house and a backyard.
:Different UpdatesHere’s How :Different Does Rental Appraisals
Here's our process at setting the right rent price for your investment property
property owners going through their EOFY tax pack
:Different UpdatesHere’s how :Different helps make tax-time a breeze, with our EOFY pack
With :Different property tax hassles are a thing of the past, here's how we help you manage your investment property tax.
:Different UpdatesProduct Update: How’s my takeover going?
making tax time easier with your EOFY pack from :Different
:Different UpdatesProduct Update: Making tax-time easier with your EOFY pack
For most property investors, EOFY takes a tonne of time and effort. We asked our owners for their biggest tax-time pain points, and we built an EOFY pack to solve them. You might be wondering - what exactly is this EOFY pack and how does it work? Read on to find out.
good leasing agent for vetting tenants
:Different UpdatesHere's How :Different Vets Tenants
Instead of making promises about how great we are, we decided we would show you our process of how we ensure only high-quality tenants make their way into your rental property.
how do i manage multiple rental properties
:Different UpdatesHow We Make Managing Multiple Rental Properties Easy
Once your property portfolio grows, you might start asking how to manage multiple rental properties.
:Different UpdatesProduct Update: Booking a call through your Owner App
Great communication is indispensable to a great property management experience, and being able to speak to someone on the phone goes a long way. That's why, in the newest update to the Different Owner app, we've set out to make it easier for you to call us and connect with the best person to answer your questions. 
book a call phone screen and email icon
:Different UpdatesHow to get answers to your questions: a :Different owner’s guide
In this quick read, we map out the best ways for you to get in touch with us, so that you know exactly where you can go when you want answers. Take a look. 
an iphone showcasing :Different's maintenance services
:Different Updates:D Product update: Responding to urgent, out of hours maintenance requests
Out of hours and urgent - two things you don’t want to hear together (until now) When you’ve got a burst water pipe flooding your bathroom, or a malfunctioning fridge  that also happens to be fully stocked at 8pm on a Friday night, the worst thing that could happen is having to wait until Monday morning to get it fixed. Unfortunately, this is a common occurrence when urgent maintenance issues pop up outside of business hours.
inspections at :Different property management
:Different UpdatesHere's How We Conduct Inspections at :Different
getting the best maintenance quotes
:Different UpdatesHere’s How :Different Finds You a Fair Maintenance Quote
Let’s look at how :Different helps owners find the best price with our industry tools, databases of trusted tradies, and our data-driven approach.
A woman looking her phone and smiling, with a tradesman in the background looking at his phone
:Different UpdatesTenant's Point-of-View During Property Maintenance With :Different
Repairs and maintenance requests shouldn’t need dozens of phone calls and emails to get sorted.
new owner app :Different
:Different UpdatesProduct Update: Introducing Our Brand New Owner App
Life is about to get a whole lot easier for :Different owners.
product update tenant app
:Different UpdatesProduct Update: Introducing Our Brand New Tenant App
Our tenant app underwent some renovation and is getting cleaner, faster, and smarter. It’s the post-lockdown glow-up you were hoping for!
phone screen property maintenance
:Different UpdatesProduct Update: Maintenance Cost Estimates
When it comes to property maintenance, striking the balance between speed and cost can be difficult, especially if you don’t have quick access to transparent information around how much your job will cost. In this product update, we're helping owners find this balance with our maintenance cost estimates.
reb awards
:Different Updates:Different shortlisted for the 2021 REB Awards
The REB Awards is the national benchmark for excellence in real estate. As a small (but mighty) team of real estate experts who are using tech to shake up the traditional ways of property management, we're thrilled to have been recognised amongst Australia's top real estate professionals and agencies. 
tenant app
:Different UpdatesA guide to the Tenant App
Here at :Different, we pride ourselves on using our innovative technology to make the lives of our owners and tenants easier, and our Tenant App is one such example. Read on to discover the key features of this all-in-one app.
different property management
:Different UpdatesWhat we’re doing :Differently in 2020
We have big plans for the rest of 2020 and we’re excited to keep doing awesome stuff for the many owners and renters who rely on us.
different property management
:Different UpdatesHow are we :Different?
With a name like ours it’s no wonder we are always being asked how we are different. In this blog post we will break down the key things that make us :Different, and how we are striving to change they way property management is done.
gold coast
:Different UpdatesWe're now in the Gold Coast
We’ve recently opened our Gold Coast office and are ready to dive in and help landlords save time, energy and money. We can't wait to help even more owners experience our innovative take on property management.
:Different UpdatesIntroducing our new Owner’s App
Are you a :Different landlord or thinking of becoming one? With our all new property management app for owners, you can review all the important details regarding your investment properties easily in the palm of your hand!
using mobile
:Different UpdatesWhat is NPS?
NPS stands for net promoter score and is a metric used in measuring the customer experience and their overall loyalty to a company, the score ranges from -100 to 100 with a higher, positive score being the ideal.
:Different UpdatesMelbourne done :Different
:Different has launched in Melbourne and we've already brought our innovative take on property management to hundreds of owners and tenants from Geelong to Ringwood and everywhere in between.
property maintenance
:Different UpdatesA quick fix to property maintenance
We've released an all new property maintenance feature that gives owners one-click access to view, approve and get more information about maintenance requests directly from a phone or computer.
:Different UpdatesThree truths that start-up founders must accept
Choosing to become a founder is an odd choice. It’s signing up for long hours, high stress and great uncertainty. So why do we do it? And what makes for success when the odds are against us?
girl using a laptop
:Different UpdatesTech founder's mission to just make 'stuff work'
Mina Radhakrishnan was employee No. 20 at Uber, joining the company as it rapidly scaled from being a small operation to one of the world’s biggest and most significant technology companies.
laptop screen
:Different UpdatesMaking tax-time easier with a new payment system
Being the first month of the new financial year, July always keeps us busy! This year, July also marks the start of our switch over to a new payments system. With this new system, we’ll receive direct debits into our accounts within 24 hours.
property investor using property management software
:Different Updates4 ways :Different uses technology to improve property management
We pride ourselves not only on our award-winning agents, but also our unique blend of time-saving tech tools, so we thought we’d take the time to elaborate on why our take on property management is as successful as it's proving to be.
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